Privacy Policy

At PharmaSmart we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by PharmaSmart International Inc. or its subsidiaries or affiliated companies. Additionally, where more detailed information is needed to explain our privacy practices, we will post supplementary notices to describe how our particular services process personal information.

PharmaSmart is committed to compliance with all applicable laws, which may include HIPAA, and the Canada Anti-Spam Legislation (CASL). Our services are opt in/opt out for all notifications, email and text messaging from PharmaSmart International Inc. or any of its sponsors affiliated with this communication.

By using our products, services and websites, you are agreeing to comply with and be bound by this Privacy Policy, along with any additional privacy terms and terms of use. If you do not agree to this policy, you should not use our products, services and websites.

PharmaSmart reserves the right to modify this Privacy Policy at any time without giving you prior notice. Your use of our products, services and websites following any such modification constitutes your agreement to follow and be bound by this Privacy Policy as modified. The last date this Privacy Policy was revised is set forth below.

Information we may collect and how we may use it:

  • Cookies - When you visit PharmaSmart, we send one or more cookies - a small file containing a string of characters - to your computer or other device. We use cookies to improve the quality of our service. We may set one or more cookies in your browser when you visit a PharmaSmart website.
  • User communication - When you send email or other communications to PharmaSmart, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Log information - When you access PharmaSmart services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • Links - PharmaSmart may present links in a format that enables us to keep track of whether these links have ben followed. We use this information to improve the quality of our search technology and customized content.
  • Affiliated PharmaSmart Services on other sites - We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to PharmaSmart in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.
  • Business Use of Data and Personal Information. We use data collected from use of your SmartCard, our Kiosk, our products, services, and websites when you create and use an account, which may include Personal Information. We may use your data, including your Personal Information, for business purposes, such as clinical research and analysis. We may process Personal Information to provide our own services, or services we provide to you on behalf of your health care provider or other third party.
  • Use on behalf of Third Parties. In some cases, we may process Personal Information on behalf of and according to the instructions of a third party provider (“Provider”), for example, your Health Care Provider, Pharmacy, EHR Provider, or PHR Provider. In such cases, how we use your Personal Information may be limited by our agreement with that Provider, and may not include all of the Uses we have listed in this Policy. Please consult your Provider for more information on how they may limit our use of your Personal Information. Please also refer to the Information Sharing and Your Choices sections of this privacy policy.

PharmaSmart processes information on our servers in the United States of America and in other countries. In some cases, we process information on a server outside your own country.

Information sharing

PharmaSmart only shares personal information with other companies or individuals outside of PharmaSmart in the following limited circumstances:

  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of PharmaSmart, its users or the public as required or permitted by law.
  • We may share your Personal Information and other data you have provided with our trusted affiliates and business partners for a variety of business purposes, such as sharing research and analytical reports.
  • We may de-identify your data and use de-identified data and aggregate information for business purposes. De-identified data is information from which all individual personal identifiers have been removed.
  • In some cases, we may process Personal Information on behalf of and according to the instructions of a third party provider (“Provider”), for example, your Health Care Provider, Pharmacy, EHR Provider, or PHR Provider. In such cases, we share your personal information with that Provider and any additional third parties as requested of us by the Provider. How we share your Personal Information may be limited by our agreement with your Provider, and may not include all of the Information Sharing activities we have listed in this Policy. Please consult your Provider for more information on how they have limited the sharing of your Personal Information.

Data integrity and Security

PharmaSmart processes personal information only for the purposes for which it was collected and for the additional uses and disclosures set forth in this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Terms of Use

Please read our Terms of Use governing the use of our website, products and services we provide.

Your choices

When you sign up for a particular service that requires registration, we may ask you to provide personal information. If we propose to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use personal or sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent. We are in compliance with Canada Anti-Spam Legislation (CASL). Our services are opt in/opt out for all notifications, email and text messaging from PharmaSmart International Inc. or any of its sponsors affiliated with this communication.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some PharmaSmart features and services may not function properly if your cookies are disabled.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at:

PharmaSmart International Inc.
773 Elmgrove Road
Building 2
Rochester, NY 14623
USA

Last Update: July 9, 2016